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| RESORT MEMBERSHIP MANAGEMENT |
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| We have over 20 years of Resort Membership Management industry experience and, with the valuable input from our clients over the years, we have developed the most comprehensive software products in the business. |
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| Through our web site, you will have real time access to your membership data base, 24 hours a day, 7 days a week. |
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| Our service is tailored to your specific needs. You can choose to do very little and have highland do all the data management, or you can do all the data management. You can pick and choose what part of the data management you want to do and outsource the rest to Highland. |
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| If you presently use a services bureau to manage your membership data base, we can do it for less and offer more services. Using our services will save you time which is money in the bank. If you do your own servicing in house WE really need to talk. Why hassle with personnel, hardware and space? We are so confident that you will like our service that after 2 months if you are not happy with our service, cancel and there will be no costs to you. No one has taken us up on this guarantee. We are good and all we ask is give us a try! |
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| Since your data is available to you on-line, some of it also available to your members. Your members can have access to their member accounts to view payment histories, print a duplicate invoice or make a payment. |
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| Some of the services you receive are: |
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| Dues and maintenance fees billing. You name the cycle: monthly, quarterly, semi-annual and annual. |
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| Installment contract billing. We also bill on all types of payment cycles for installment accounts. There is one thing we will not do and that is send your member a payment coupon book. Through the years we have determined that a monthly notice works best. Your member is ALWAYS reminded that he has a payment due and we provide the return envelope. |
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| All payments are deposited directly into your account. You have immediate access to your funds. |
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| As a credit bureau reporting agency, your delinquent accounts can be reported to the credit bureau. You tell us what your criteria is. |
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| Membership cards issued for all your members. There is no limit to the number of membership types you can have. |
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| Free email for your employees and your park membership. Yes, that's right. Your members also get free email! |
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| Free RV chat service for your members. They can go on line and chat with other RVr's any where in the world. |
